MMC Online Courses

Question 1

Agreements

Answer

• Agency-Family Client Contracts
• Agency-Nanny Contracts
• Confidentiality Agreements – Nanny
• Confidentiality Agreements – Office Staff
• Family-Nanny Agreements
• Worksheets and Logs

Question 2

Budgeting & Fees

Answer

• 12 Month Business Budget Workbooks
• Start-up Costs Worksheet and Workbooks
• Cost Calculator
• Temp Placements Fees & Policies
• Church Fees & Policies

Question 3

Office Processes

Answer

• Process for Answering Phone Calls (W/Documents)
• General Services Offered Email Templates
• Part-time VS Full-time Email Templates
• Preferred Childcare’s 11 Points of Culture
• Sample Agency Processes
• Handbooks

Question 4

Churches

Answer

• Church Registration Forms
• New Church Checklists
• Nursery Proposals
• Payment Plan Documents

Question 5

Temp. Placement Processes

Answer

• Personality Tests
• Placement Processes
• Receiving Requests Guides
• Sitter Scheduling Templates

Question 6

Marketing

Answer

• Marketing Examples – Banners, Flyers, Gift Certificates, Postcards, and more.
• Marketing for recruitment examples
• Marketing to client’s examples
• College Marketing examples
• Marketing Full-time nanny examples
• Rock Card examples

Question 7

Client Leads & Registration

Answer

• Client Lead Evaluation Workbook
• Marketing ideas for Agencies list
• New Client checklists
• Registration email templates
• Registration Process Outlines
• Follow-up Processes for Part time & Full-time Clients
• Payment Plan Options

Question 8

Recruiting & Onboarding

Answer

• Applicant Tracker Workbooks
• Group Interview Process, Questions, and Follow-up
• Hiring Process Email Templates and Outlines
• Screening Interview Questions

Question 9

PCC Kit Exclusive Access

Answer

Access to our comprehensive PCC Kit covering everything from marketing examples to legal contracts, forms, handbooks, process documents, interview guides, and much more. This kit has been compiled of decades of leading one of the largest fully-employed temporary care-giver staffing agencies in the country.

The PCC kit is available in a reference-only, non-printable, branded version for Agency Standard, Agency Elevated and Accelerator Standard clients to use as both a reference and model for their own documents.

The kit is also available in a full-access version with full-editing rights and templates to quickly and easily retrofit any template or document in the kit to your own agency’s brand. The fully-editable, full-access version is available for Accelerator Pro and Accelerator Elevated agency clients.

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Question 10

Agency Accelerator Newsletter

Answer

Monthly subscription to the MCC Agency Accelerator newsletter, packed with timely and useful tips, advice, tricks and tools to help you focus your efforts and drive improvements in your agency.

*Available through all MMC packages.

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Question 11

Agency Accelerator Webinar Group Access

Answer

Group access (up to 8 participants) to the MMC Agency Accelerator monthly webinar, led by Megan Metzger and special guest industry experts. The Webinars cover a range of key topics most important to succeeding in today’s agency industry and business environment.

*Available through all MMC packages.

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Question 12

Agency Accelerator Online Portal

Answer

Unlimited access to the Agency Accelerator Portal, packed with tips, tricks, tools, templates and direct advice from the experts. This portal is a resource hub closed to the public and only available to MCC agency clients.

*Available through all MMC packages.

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Question 13

MMC Master-Class Forum Access

Answer

Lifetime Invite-only access to the Master-Class where Master-Class certified agencies can connect, collaborate and share best practices, tips, and receive exclusive access and benefits from the MMC caregiver “Master-Class” agency certification.

*Available in the Accelerator Standard, Accelerator Pro, and Accelerator Elevated packages.

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Question 14

Comprehensive Brand Package

Answer

Work with our exclusive partner, Peanut Media to strategically design/redesign your brand. The Comprehensive Brand Package includes:

Fully custom brand workshop
Logo system development
Brand standards and identity documentation
Facebook profile image
Facebook cover image development
Business card design
Letterhead design
Return envelope design
Email signature design

And access exclusive deeper discounts on additional graphic design and digital services if needed, such as print promotions, search engine display advertising, website development, and digital support. And all brand and design work is fully integrated with the MMC Program’s brand and marketing consultative segments.

*Available in the Accelerator Elevated package.

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MMC Online Courses

ASPIRE: Your Agency Startup Guide

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The PCC Kit

Decades of experience running a large top-rated nanny agency, at your disposal

Agreements

Budgeting & Fees

Office Processes

Churches

Temp. Placement Processes

Marketing

Client Leads & Registration

Recruiting & Onboarding

Both our programmatic and ad hoc consultative packages offer a variety of tools and resources to support you.

PCC Kit Exclusive Access

Agency Accelerator Newsletter

Agency Accelerator Webinar Group Access

Agency Accelerator Online Portal

MMC Master-Class Forum Access

Comprehensive Brand Package

MMC Online Courses

ASPIRE: Your Agency Startup Guide

Are you ready to grow your business?